Prestige Automobile Accident Repair Centre in Birmingham


Volkswagen Apprentice – Time to Celebrate!

Awards handed out to all Volkswagen apprentices graduating this year.

Well done Billy Cummings for Graduating from the Volkswagen Apprenticeship Programme, and also huge congratulations to your colleagues who have also Graduated.

Congratulations to our young Graduate Apprentice, Billy Cummings.

Congratulations to our young Graduate, Billy Cummings (second from right) and his colleagues; James Taylor from Swansway Bodyshop, Cheshire, Matthew Taylor from Caversham Coachworks, Berkshire, Ryan Clark from Pentagon Paint and Body, Hertfordshire, Billy Cummings from Individual Specialist Cars Ltd, Birmingham, Ashley Stokes from Shorade Accident Repair Centre, Staffordshire, Andrew Harvey, Benfield Bodyshop, North Shields (not photographed)


The graduate apprentices were welcomed to the National Learning Centre by Paul Willis, Managing Director of Volkswagen Group UK, who praised their achievements and called them the ‘front line’ of the business.

Framed certificates were presented by Alison Jones, Director of Volkswagen UK. Each graduating apprentice also received a signed copy of Perry ‘The Stig’ McCarthy’s book before meeting the man himself and being photographed with him.

Matthew Taylor, one of our Paint and Body graduating apprentices, said: “The apprenticeship was hard work, but it was worth it in the end, especially to get our qualifications.”

Peter Grenfell, Paint and Body Business Improvement Manager, said: “Huge congratulations to Sam, who has demonstrated tremendous commitment, enthusiasm and work ethics throughout his apprenticeship.

“The graduation event is a way for us to congratulate all our apprentices on their achievements. We are immensely proud of their success and look forward to supporting them throughout their careers with us.
“The programme provides a fantastic foundation of technical and personal skills.”
Source of information: Volkswagen Group Apprenticeship Programme

Thank You Everyone – #TeamIndividual Raising Money for Children In Need!


Zee & Amer would like to thank our suppliers, dealers, clients, friends, family & TeamIndividual for the amazing success of our Fundraising Day for Children In Need, which was held at ISC on Friday 18th November 2016.

On the day, we managed to exceed the Target set of £2,000… Our total at the end of the day was £2,100, however we still have donations coming in.. so if you haven’t done so already, then please make a donation and still be in a chance to win one of the amazing prizes we have available for the Prize Draw.

Unfortunately, we ran out of time on Friday to carry out the Prize Draw and this will now be drawn on Wednesday 23rd November. We will notify all winners by posting a list on our Facebook, Twitter and website.
Here is the link again for our fundraising page:

In the meantime, here is the list of Prize’s that have been donated by our wonderful Suppliers, Dealers and Clients:

#TeamIndividual #CiN Prize Draw
List of Prize’s

ICC Champion’s Trophy 2nd Semi-Final June 2017 2xGold Tickets – Donated by Anonymous Client

Ferrari Posters x 2 – Donated by Graypaul Birmingham Ferrari

Chocolate Hamper – Donated by Danetre Glass

Porsche Racing Teddy – Donated by Porsche Centre Solihull

Ferrari Model Car – Donated by Graypaul Birmingham Ferrari

Football & Woolly Hat – Donated by Vauxhall Birmingham

Audi Kids Racing Car – Donated by Tamworth Audi

Ferrari iphone 6 Case – Donated by Graypaul Birmingham Ferrari

Bayliss & Harding Beauty Products & Evening Purse – Donated by Anonymous Client

Chauffeur Driven Rolls Royce Ghost for the Evening – Donated by Individual Specialist Cars

Ferrari/Scuderia Cap in Red – Donated by Graypaul Birmingham Ferrari

Clay Pigeon Shooting for Two People – Donated by BMTR

Audi TT Coupe for the Weekend – Donated by Wolverhampton Audi

Christmas Food Hamper (large) – Donated by Individual Fleet Solutions

Ferrari Books – Donated by Graypaul Birmingham Ferrari

Italian Wines – Donated by Danetre Glass

BMW Kids Racing Car – Donated by Sytner BMW Solihull

Ferrari Poster  x 2  – Donated by Graypaul Birmingham Ferrari

Volkswagen Winter Jacket – Donated by VW/TPS

Christmas Food Hamper (small) donated by Individual Fleet Solutions

Ferrari Poster x 2 – Donated by Graypaul Birmingham Ferrari

Mercedes-Benz C63 AMG for the Weekend – Donated by Mercedes-Benz Central Birmingham/LSH Auto

Golf Session – 2 x 4 Balls – Donated by Southall Harries Insurance

Ferrari Cap Blue – Donated by Graypaul Birmingham Ferrari

Ferrari Cap Red – Donated by Graypaul Birmingham Ferrari

Nando’s Voucher for £20 – Donated by Danetre Glass

Ferrari Mug – Donated by Graypaul Birmingham Ferrari

Handcrafted Wine Glasses – Donated by Kevin Barry Crystal

Chocolate Hamper – Donated by Danetre Glass

Ferrari Espresso Cups – Donated by Graypaul Birmingham Ferrari

We shall have a further update for you all later in the week…..

Thank you all again, with love & Best Wishes from Zee & Amer!


Team Individual Raising Money for Children In Need 2016!

Join Team Individual to Fundraise for Children In Need 2016!

#TeamIndividual Fundraising for CIN2016

#TeamIndividual Fundraising for CIN2016

We’ve not had a fund raising event before so we thought it was about time that Team Individual got involved in silly antics to raise money for Children in Need 2016 and we would really love you all to join us in making our event really successful.

So what are we going to do?

We’ve still got to finalise all the activities happening here at Individual Specialist but here are just a just some of the details for what could be happening on Friday 18th November……

Our General Manager Paul and Workshop Technician Luis, have volunteered to have their heads shaved…


Say Hello to Paul & Luis, while they still have their gorgeous locks! & well done Guys…


Have Cuddles with Pudsey Bear xxx











Enter our Prize Draw, which consists of some amazing prizes, donated by our clients, dealers and suppliers.
TeamIndividual will dress up and look gorgeously silly for the day, what’s new you say!!!!
We’re trying to get a Mobile Beauty Salon set up so all you lovely ladies can come and treat yourselves, sorry Gents, you are welcome too…
Join us for Coffee, Cakes & Savories.
What can we get Am & Zee to do, any suggestions?

There may be other activities happening during the week, but we’ll let you have an update later!

We hope you can join us on the day, but if you can’t then please do try and make a donation to our fundraising page by clicking the image below and for every donation of £5, your name will be entered in to the Prize Draw, so be sure to add your name when making the donation:

Click on the image to make a donation on The TeamIndividual Fundraising page.

Click on the image to make a donation on The TeamIndividual Fundraising page.

For every £5.00 you donate, we will enter your name in to the Prize Draw to win one of the many prizes we have…..

Just some of the Prizes to be Won!

Just some of the Prizes to be Won!


Team Individual’s very own ‘Superstar’!!!

Not only is he a wonderful Customer Service Advisor, but our very own Olly Clark is a bit of a ‘Superstar’ Performer….

In his spare time, Olly is a very keen Bass Guitar Player performing at various events and is also part of the Great Barr Musical Theatre Company, without the long hair now though!!!! It does suit you Olly.

To show off his musical talents, Olly Clark would like to invite you all to the Great Barr Musical Theatre’s Performance of Honk!

Honk 2

It would be fantastic if we could support Olly and the cast at the Great Barr Theatre and go and see this very funny and entertaining take on the story of The Ugly Duckling.  The Kids are going to love it and so will the grown ups!!!

Message from Olly: “I’m playing the Bass Guitar in the band for the show, It’ll mean a lot to me and the company if you could join us for the some of the shows, please share this information with your friends and family. We look forward to seeing you there and thank you for your support in advance”

Here is your invitation to attend and detail of how to get your tickets:

‘Come on down and don’t be strangers – See our Duck Yard of Free Rangers, Watch our Poultry Tale of folk down on the farm’ ………you can ‘Look at Him’, as Ugly gets rejected by the neighbours on the farm and befriends a villainous Cat, escapes his clutches and gets lost on his way back home. Lots of wonderful upbeat songs and witty script by Drewe and Stiles – At The Old Rep, Station Street, Birmingham from Wednesday 14 to Saturday 17 September @7-30pm with a 2-30 matinee on Saturday 0121-680-3525 for tickets.

Click here to take you to the facebook link: Honk!

Olly would like to thank you all for your support once again… thank you



Individual Specialist Cars – Mercedes-Benz Approved Bodyshop

Individual Specialist Cars – Mercedes-Benz Approved Bodyshop

We are delighted to announce that Individual Specialist Cars are now a Mercedes-Benz Approved Bodyshop and Accident Repair Centre and the team are here to assist you with all aspects of repairs to your Mercedes-Benz.

When you use a Mercedes-Benz Approved Bodyshop you have the added comfort of knowing that all work will be carried out to Mercedes-Benz standards of quality. Not only do you benefit from quality parts and workmanship, your Mercedes-Benz anti-corrosion warranty is never compromised. Should your car require repairs as part of an insurance claim, insist they are carried out by Mercedes-Benz Bodyshop Services and please do not hesitate to call the Team on 0121 236 2394.

Your Mercedes-Benz in safe hands with Individual Specialist Cars

Individual Specialist Cars - Mercedes Benz Approved Accident Repair Centre

Individual Specialist Cars – Mercedes Benz Approved Accident Repair Centre

When contacting us, the Team will ensure that your car receives the specialist and technical expertise that it needs and deserves.  So you can be sure that your Mercedes-Benz is returned to its pre-accident condition without compromising its safety or integrity.  Your Mercedes-Benz is a technologically advanced and complex machine, so why leave anything to chance?

Team Individual: Your first point of contact will be our Customer Service Advisors; Say Hello to Carla and Olly…

Once your details are taken, our Vehicle Damage Assessors will take over the process to assess the damage and work required to be carried out to your vehicle.

Allow us to introduce to you our Vehicle Damage Assessors…..

The Team is headed up by our General Manager, Paul Bonner and our Bodyshop Manager, Mechala Hill:

It’s all about team work at ISC: Team Individual at your service!

isc nov6

Contact Details for the Team:
Office Telephone Number: 0121 236 2394
43-59 Western Road, Hockley, Birmingham, B18 7QD

Customer Service Advisors:
Carla Coates –
Oliver Clark –

Vehicle Damage Assessors:
Afy Ahmed –
Max Ali –
Ian Flanagan –

General Manager: Paul Bonner –
Bodyshop Manager: Mechala Hill –

For further details about Mercedes-Benz, please click on the following link:
Mercedes-Benz Retail Group

Thank you Team Individual and Welcome to our new Team Members!

Where has the time gone?  Three years ago today we were greeting our clients in this reception area……

With hard work, perseverance and continued support from the Team we now have the pleasure to greet you with this reception area:

Welcome to Individual Specialist Cars - Birmingham: Specialists in Prestige Automobile Accident Repairs

Welcome to Individual Specialist Cars – Birmingham: Specialists in Prestige Automobile Accident Repairs


The progress and development made at Individual Specialist Cars brings us to introducing two new members to Team Individual.  Please say hello to Paul Bonner and Max Ali…..

Paul Bonner, will be leading the Team as General Manager to take Individual Specialist Cars to the next level of progression and development in order to provide our clients with continued customer service.

Paul Bonner: General Manager at Individual Specialist Cars

Paul Bonner: General Manager at Individual Specialist Cars

Paul brings with him many years of experience within the Automotive Industry, working with Multi-Brands at Vertu Group, Smart Repair Operations in London and BMW.  In his previous role as Bodyshop Manager with Vertu Group, Paul was awarded ‘Bodyshop Manager of the Year’, and we are delighted to say that he shares the same passion as we do “finding, recruiting and retaining great people and working with them to create the best possible team”, Paul also states “with a wealth of knowledge and experience in Bodyshop Management, my aim is to deliver results from drive, honesty, trust and a teamwork ethic”.

Please welcome, Max Ali, who joins us as Vehicle Damage Assessor.  Max brings with him 25 years of experience working within the Vehicle Accident Repair and Motor Insurance industry, having worked and trained with prestigious automotive franchises and major insurance companies.

Max Ali: Vehicle Damage Assessor at Individual Specialist Cars

Max Ali: Vehicle Damage Assessor at Individual Specialist Cars


Finally, we want to say thank you Dad!

As always, together with the Team, we are here to assist you with your vehicle repair requirements, whether it be for accident damage or vehicle renovation and repairs.

Kindest Regards to you all from Zee and Amer………

Contact Details:
Tel: 0121 236 2394

Individual Specialist Cars: Specialists in Prestige Automobile Accident Repairs
43-59 Western Road
B18 7QD













We’re Hiring – Recruitment Opportunities at Individual Specialist Cars

Are you looking for a new challenge within the Automotive Industry?
Do you have the drive, passion & desire to excel in what you do?
Would you like to be part of a Team that has the reputation for Excellence in the Market Place?

If so, we would like to hear from you. We are currently looking to recruit Bodyshop Technicians and Smart Repair Productives to join our team in the Midlands, a team that has a reputation for excellence in the market place.

Please contact us via email together with a copy of your CV to:
We look forward to hearing from you!


Driverless Cars: A Dream or A Reality?

Driverless Cars: A Dream or A Reality?  From the presentations at the Consumer Electronics Show 2014 Las Vegas, driverless cars could actually become reality….

“The International CES (Consumer Electronics Show) is the world’s gathering place for all who thrive on the business of consumer technologies. Held in Las Vegas every year, it has served as the proving ground for innovators and breakthrough technologies for more than 40 years—the global stage where next-generation innovations are introduced to the marketplace.”

It would have been absolutely amazing to have been able to attend this and actually see the future of the Automotive Industry, the  great and innovative ideas coming to life with gadgets galore and new technologies.

Mercedes Benz – The Intelligent Car:

Mercedes-Benz reveals its intelligent connectivity concept, based partly on the ability of the car to “learn” the driver’s habits, preferences and predict his moves.


Audi – The Future:

Audi pulled out all the stops during its fourth CES keynote, bringing on The Big Bang Theory’s Kunal Nayyar to show off self-driving cars, and evening wowing the crowd with an over-the-top light show. The stars of the show were an A7 that drove itself onto the stage and the car maker’s latest concept car, the Audi Sport quattro laserlight concept, which combines a 110-kilowatt electric engine with a V8 engine to go more than 90 miles on a single gallon of gas.
Both cars are intended to be self-driving. Under the hood, they pack Audi’s zFAS system, which is really the “brain” of the autonomous vehicle. The system is about the size of an iPad but extremely complex, integrating the vehicle’s radar, video cameras, laser scanner, data from the navigation system, and ultra-sonic data from the front and sides of the car.

And its headlamps on the Audi Sport Quattro? They’re actually lasers, which are three times stronger than LEDs and can extend the length of five football fields. Yes you read that correctly. Five football fields.

Meanwhile, Audi also brought AT&T Mobility CEO Ralph de la Vega on stage, who announced that the carrier will provide 4G LTE connectivity in the new Audi A3.

“No matter who we ask … people want to be connected,” Stadler said. “If mobility used to be about connecting places and people, it is now about connecting the driver with the car, the car’s surroundings, the traffic infrastructure, and all of the other connected elements of their life. (Source:



BMW – ‘Drifting’ Self Drive Cars:

BMW has shown off self-driving cars that can “drift” around bends and slalom between cones.
The modified 2-Series Coupe and 6-Series Gran Coupe are able to hurtle round a racetrack and control a power slide without any driver intervention.
Using 360-degree radar, ultrasonic sensors and cameras, the cars sense and adapt to their surroundings.
BMW demonstrated its latest autonomous driving technology at the Consumer Electronics Show (CES) in Las Vegas.

What are your highlights from The CES 2014 and did you get to go? If you did attend the show, then we would really like to hear from you.  Don’t be shy and get in touch, you can leave you comments below or post your comments on our facebook page.

Enjoy the rest of the week from all at Team Individual.