Individual Specialist Cars ensuring that your SEAT is repaired to the highest standards.
As SEAT Approved Accident Repair Centre & Bodyshop (link), we use SEAT-trained technicians and the same paints and parts that made your car special to begin with. Each Centre has to pass an 84-point annual inspection and each technician must pass a welding exam every two years. Best of all, repairs are guaranteed for three years and will still cover your original paint and anti-corrosion warranties.
The Importance of Using Genuine Parts and Repair Techniques
The safety your car provides is essential. If you’re involved in an accident our parts are designed to work in a specific way to ensure you and your passengers have maximum protection.
Your SEAT is made of a number of advanced materials, each of which requires specific repair techniques that need the right welds in terms of equipment, temperature and location. Not using these techniques may jeopardise the safety of the interior of your SEAT in the event of an accident.
What are the benefits of using a SEAT Approved Paint & Body Centre
SEAT Repair Authenticity Guarantee
All of our repairs are carried out to exacting standards in line with SEAT factory repair methods, using SEAT trained Technicians and only SEAT genuine parts are used.
The repairs to your vehicle are backed by the SEAT Repair Authenticity Guarantee to give you peace of mind that your car was repaired to the SEAT standards. Your Repair Authenticity Guarantee will be sent to you by email soon after the repairs are completed.
You Choose Who Repairs Your Car
No matter whom you insure your car with, you can choose where your car is repaired without penalty. So, if you do have an accident, insist with your insurer the use of genuine parts and repairs from a SEAT (Volkswagen Group) approved accident repair centre.
How do I get my SEAT repaired?
Contact our team via:
Click to Call Now: 0121 236 2394
Complete the SEAT Enquiry Form.
Business Hours:
Mon - Friday: 08.00am to 18.00pm
Saturday: 08.00am to 12.00pm
Sunday: Closed
What Happens after you collect your SEAT once repairs are completed?
Your feedback and opinion is really important to both Team Individual and to SEAT and we would appreciate your thoughts on the service received. SEAT will send a short customer survey invitation to you by email and we would be most grateful if you would complete this for us. You should receive the invitation a few days after your vehicle is returned to you, so please look out for this in your email inbox, also check spam/junk folder just in case it is there.
We appreciate your continued support and thank you in advance.
Thank you for contacting Individual Specialist Cars.
A member of the team will contact you within 4 hours of receiving your enquiry during office hours.
Our office hours are:
Monday to Friday 8am to 6pm
Saturday 8am to 12pm
Out of hours contact:
If you've contacted us outside of our business hours, rest assured, we will get back to you on the following working day. Please note that during weekends and holidays, responses may be delayed until the next working day. However, if your enquiry is of an urgent nature, we will do our best to address it promptly even during these times.
We appreciate your patience and understanding. Your business is important to us, and we're dedicated to ensuring you receive a timely response.
Team Individual
Mr A Chahal
Mr D Barbu
Ms Flatley-Haden
Mr C Goodwin
Individual Specialist Cars Birmingham
43-59 Western Road, Hockley,
Birmingham, B18 7QD
T: 0121 236 2394
E.
info@individualgroup.co.uk
Mon - Fri 8am - 6pm, Sat 8am - 12pm
Individual Specialist Cars - Solihull
Beresford House, 3 Highlands Road
Solihull, B90 4ND
T: 0121 461 8300
E.
ferrari@individualgroup.co.uk
Mon - Fri 8am - 6pm, Sat 8am - 12pm
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