SKODA APPROVED ACCIDENT REPAIR CENTRE
Individual Specialist Cars are proud to be part of the VWG Paint & Body network of repairers which includes repairs to all SKODA vehicles.
Being a SKODA Approved Accident Repair Centre (link) means that our technicians are specially trained to know your car inside out and will only use genuine SKODA replacement parts when it comes to repairing your car.
It is not a pleasant experience being involved in an accident, however at Individual Specialist Cars, the team will ensure that you and your SKODA are looked after from the moment you contact us to ensure that all the stress is taken away from you. You that you can leave your vehicle in safe hands with the knowledge that we will be offering you the highest level of customer service and satisfaction.
What are the benefits of using an SKODA Approved Paint & Body Centre?
- Your vehicle will be repaired by VWG/SKODA Trained Technicians
- Vehicle Repairs will be carried out using genuine parts and materials
- Your SKODA will be repaired using factory methods and procedures to ensure that vehicles are returned to factory approved standards
- Once the repair on your SKODA is completed, we will use VWG/SKODA diagnostic equipment to ensure that all the vehicle systems are set correctly after the repair.
SKODA Repair Authenticity Guarantee
All of our repairs are carried out to exacting standards in line with SKODA factory repair methods, using SKODA trained Technicians and only SKODA genuine parts are used.
The repairs to your vehicle are backed by the SKODA Repair Authenticity Guarantee to give you peace of mind that your car was repaired to the SKODA standards. Your Repair Authenticity Guarantee will be sent to you by email soon after the repairs are completed.
You Choose Who Repairs Your Car.
No matter whom you insure your car with, you can choose where your car is repaired without penalty. So, if you do have an accident, insist with your insurer the use of genuine parts and repairs are from a SKODA (Volkswagen Group) approved accident repair centre.
How do I get my SKODA repaired?
Contact our team via:
Click to Call Now: 0121 236 2394
Complete the Repair Enquiry Form.
Business Hours:
Mon - Friday: 08.00am to 18.00pm
Saturday: 08.00am to 12.00pm
Sunday: Closed
What Happens after you collect your SKODA once repairs are completed?
Your feedback and opinion is really important to both Team Individual and to SKODA and we would appreciate your thoughts on the service received. SKODA will send a short customer survey invitation to you by email and we would be most grateful if you would complete this for us. You should receive the invitation a few days after your vehicle is returned to you, so please look out for this in your email inbox, also check spam/junk folder just in case it is there.
We appreciate your continued support and thank you in advance.
