VOLKSWAGEN APPROVED ACCIDENT REPAIRS

At some point, most of us will experience the trauma of a motoring accident. It might not be our fault, but that doesn’t help lessen the pain. If you thought your car would never be the same again, you needn’t worry.

Individual Specialist Cars are a Volkswagen Approved Accident Repair Centre & Bodyshop  (link), whatever the model or age. After all it is your pride and joy.

By choosing to have your car repaired with us as an approved Volkswagen repairer you can be rest assured that the repair will be carried out using only genuine parts, and our trained repair specialists will ensure your car is restored to the highest standard. Using genuine body panels will ensure that the manufacturer’s body protection warranty stays intact.

What are the benefits of using an Volkswagen Approved Paint & Body Centre?

• Your vehicle will be repaired by Volkswagen/VWG Trained Technicians
• Vehicle Repairs will be carried out using genuine parts and materials
• Your Volkswagen will be repaired using factory methods and procedures to              ensure that vehicles are returned to factory approved standards
• Once the repair on your Volkswagen is completed, we will use                                      Volkswagen/VWG  diagnostic equipment to ensure that all the vehicle                       systems are set correctly after the repair.

Volkswagen Repair Authenticity Guarantee

All of our repairs are carried out to exacting standards in line with Volkswagen factory repair methods, using Volkswagen trained Technicians and only Volkswagen genuine parts are used. 

The repairs to your vehicle are backed by the Volkswagen Repair Authenticity Guarantee to give you peace of mind that your car was repaired to the Volkswagen standards. Your Repair Authenticity Guarantee will be sent to you by email soon after the repairs are completed.

You Choose Who Repairs Your Car

No matter whom you insure your car with, you can choose where your car is repaired without penalty. So, if you do have an accident, insist with your insurer the use of genuine parts and repairs from a Volkswagen approved accident repair centre.

How do I get my Volkswagen repaired?

Contact our team via:

Click to call now:   0121 236 2394

Complete the Volkswagen Enquiry Form

Business Hours: 

Mon - Friday: 08.00am to 18.00pm

Saturday: 08.00am to 12.00pm

Sunday: Closed

What Happens after you collect your Volkswagen once repairs are completed? 

Your feedback and opinion is really important to both Team Individual and to Volkswagen and we would appreciate your thoughts on the service received. Volkswagen will send a short customer survey invitation to you by email and we would be most grateful if you would complete this for us. You should receive the invitation a few days after your vehicle is returned to you, so please look out for this in your email inbox, also check spam/junk folder just in case it is there. 

We appreciate your continued support and thank you in advance.