At some point, most of us will experience the trauma of a motoring accident. It might not be our fault, but that doesn’t help lessen the pain. If you thought your car would never be the same again, you needn’t worry.
Individual Specialist Cars are a Volkswagen Approved Accident Repair Centre & Bodyshop (link), whatever the model or age. After all it is your pride and joy.
By choosing to have your car repaired with us as an approved Volkswagen repairer you can be rest assured that the repair will be carried out using only genuine parts, and our trained repair specialists will ensure your car is restored to the highest standard. Using genuine body panels will ensure that the manufacturer’s body protection warranty stays intact.
What are the benefits of using an Volkswagen Approved Paint & Body Centre?
Volkswagen Repair Authenticity Guarantee
All of our repairs are carried out to exacting standards in line with Volkswagen factory repair methods, using Volkswagen trained Technicians and only Volkswagen genuine parts are used.
The repairs to your vehicle are backed by the Volkswagen Repair Authenticity Guarantee to give you peace of mind that your car was repaired to the Volkswagen standards. Your Repair Authenticity Guarantee will be sent to you by email soon after the repairs are completed.
You Choose Who Repairs Your Car
No matter whom you insure your car with, you can choose where your car is repaired without penalty. So, if you do have an accident, insist with your insurer the use of genuine parts and repairs from a Volkswagen approved accident repair centre.
How do I get my Volkswagen repaired?
Contact our team via:
Click to call now: 0121 236 2394
Complete the Volkswagen Enquiry Form
Business Hours:
Mon - Friday: 08.00am to 18.00pm
Saturday: 08.00am to 12.00pm
Sunday: Closed
What Happens after you collect your Volkswagen once repairs are completed?
Your feedback and opinion is really important to both Team Individual and to Volkswagen and we would appreciate your thoughts on the service received. Volkswagen will send a short customer survey invitation to you by email and we would be most grateful if you would complete this for us. You should receive the invitation a few days after your vehicle is returned to you, so please look out for this in your email inbox, also check spam/junk folder just in case it is there.
We appreciate your continued support and thank you in advance.
Thank you for contacting Individual Specialist Cars.
A member of the team will contact you within 4 hours of receiving your enquiry during office hours.
Our office hours are:
Monday to Friday 8am to 6pm
Saturday 8am to 12pm
Out of hours contact:
If you've contacted us outside of our business hours, rest assured, we will get back to you on the following working day. Please note that during weekends and holidays, responses may be delayed until the next working day. However, if your enquiry is of an urgent nature, we will do our best to address it promptly even during these times.
We appreciate your patience and understanding. Your business is important to us, and we're dedicated to ensuring you receive a timely response.
Team Individual
Mr D Ayers
Mr N Parmar
Mr A Nandra
Mr Anon
Individual Specialist Cars Birmingham
43-59 Western Road, Hockley,
Birmingham, B18 7QD
T: 0121 236 2394
E.
info@individualgroup.co.uk
Mon - Fri 8am - 6pm, Sat 8am - 12pm
Individual Specialist Cars - Solihull
Beresford House, 3 Highlands Road
Solihull, B90 4ND
T: 0121 461 8300
E.
ferrari@individualgroup.co.uk
Mon - Fri 8am - 6pm, Sat 8am - 12pm
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