Welcome to Individual Specialist Cars, where our dedicated team, known as TeamIndividual, encompasses a wide range of expertise to ensure a comprehensive and seamless customer journey. Our skilled professionals are the backbone of our operations, and we invite you to explore their profiles below to learn more about the exceptional individuals behind our success. Discover the diverse talents and the committed personalities that define TeamIndividual and how they contribute to making every customer experience with Individual Specialist Cars outstanding.
Amer and Zee, our esteemed Directors, are deeply involved in the day-to-day management of Individual Specialist Cars, playing a crucial role in guiding our operations. Renowned for their accessibility, they maintain an open-door policy for both staff and clients alike, emphasising the importance of direct communication and engagement. At the heart of their leadership philosophy is a profound appreciation for the unwavering loyalty of our customers, suppliers and staff which they consider the cornerstone of our success. Additionally, they actively nurture and value our continued working relationships with the brand manufacturers we represent and our extensive dealer network, ensuring that these partnerships thrive and contribute significantly to our mutual growth and excellence in the industry.
Our dedicated professionals are at the forefront of ensuring that all vehicle repairs meet the highest standards of quality and excellence. Our team is committed to delivering outstanding customer service, working closely with Suppliers and our extensive Dealer Network to provide seamless and efficient solutions for all our Clients. At Individual Specialist Cars, we believe in fostering strong relationships and maintaining open lines of communication to guarantee satisfaction at every level of service. Get to know the skilled individuals who make this possible and learn how their expertise and dedication are central to our mission of achieving excellence in every repair and interaction.
CUSTOMER SERVICE TEAM
Meet our Customer Service Team, the cornerstone of ISC's dedication to unparalleled customer satisfaction. As the ambassadors of our brand, Loren, Emma, Amaar, and Sharon bring a wealth of experience and deep industry knowledge to the forefront of our operations. This skilled quartet is at your service, ready to address any questions or inquiries you might have about the Automotive Repair Industry. Under the leadership of our esteemed Team Leader Loren, they embody our commitment to excellence, ensuring that every interaction with ISC is informative, responsive, and above all, satisfying.
VEHICLE DAMAGE ASSESSMENT DEPARTMENT
Introducing our Vehicle Damage Assessment Team, a group of highly skilled professionals led by Team Leader Gurjinder, with key members Shoheb and Luke playing pivotal roles. This department is crucial in meticulously evaluating the extent of damage to vehicles, ranging from minor dents to the need for extensive repairs following road traffic accidents. Precision and accuracy are the hallmarks of their work, ensuring that every assessment is conducted with the utmost attention to detail.
When your vehicle is involved in an accident, the expertise of our Vehicle Damage Assessors becomes invaluable. They employ their extensive knowledge and keen observational skills to swiftly determine the condition of your vehicle, providing accurate estimates that are essential for initiating the repair process. Trust in Gurjinder, Shoheb, Luke, and the entire team to guide you through this critical step with efficiency and expertise, ensuring your vehicle is restored to its optimal condition with the highest standards of quality and care.
ACCOUNTS DEPARTMENT
Our Accounts Department at ISC, meticulously overseeing all financial transactions with our esteemed customers and suppliers. Under the astute leadership of Ajay, our Accounts Manager, the team operates with unmatched efficiency and unwavering professionalism. Ajay, alongside his dedicated team, ensures that every aspect of our financial operations runs smoothly, upholding our promise of excellence in each transaction. This commitment to detail and precision in managing finances strengthens the foundation of trust and reliability we have built with our partners and customers.
Individual Specialist Cars Birmingham
43-59 Western Road, Hockley,
Birmingham, B18 7QD
T: 0121 236 2394
E.
info@individualgroup.co.uk
Mon - Fri 8am - 6pm, Sat 8am - 12pm
Individual Specialist Cars - Solihull
Beresford House, 3 Highlands Road
Solihull, B90 4ND
T: 0121 461 8300
E.
ferrari@individualgroup.co.uk
Mon - Fri 8am - 6pm, Sat 8am - 12pm
Advanced Driver Assistant Systems
Aluminium & Structural Repairs
Electric & Hybrid Vehicle Repairs
Vehicle Detailing & Protection
Wheel Refurbishment & Alignment
Aston Martin |
Audi |
Bentley |
BMW |
Ferrari |
Lotus |
Jaguar
|
Lamborghini |
Land Rover |
Maserati |
McLaren |
Mercedes-Benz |
MINI |
Porsche |
Rolls-Royce Motor Cars |
SEAT |
Skoda |
Tesla
Volkswagen
All Rights Reserved | INDIVIDUAL:SC