YOUR ACCIDENT MANAGEMENT SERVICE

Exceptional Accident Management Services at Individual Specialist Cars.

At Individual Specialist Cars, excellence in accident management is at the heart of our success. We pride ourselves on our dedication to quality, exhaustive repair solutions, and unparalleled customer support. We aim to provide a service that is not just professional but also friendly, ensuring that we alleviate the stress and hassle associated with vehicle accidents.

How Our Accident Aftercare Service Works:

1. Immediate Assistance: Reach out to our dedicated accident aftercare team at 0121 236 2394. Share the details of the accident, including information about the third party and witnesses, if any.
   
   
2. Hassle-Free Repairs: We take over the management of your vehicle's repairs, coordinating directly with your insurance provider and the third party involved.
   
   
3. Replacement Vehicle: As per your entitlement, we offer a comparable replacement/courtesy vehicle, ensuring minimal disruption to your daily routine.* (T's & C's apply).
   
   
4. Comprehensive Claim Handling: Our team manages all aspects of your claim, from uninsured losses to personal injury claims, sparing you the complexity of pursuing these matters
   
   
5. Repair Monitoring & Updates: We oversee the repair process and will keep you informed of the repair progress.
   
   
6. Convenient Vehicle Collection: Once repairs are complete, we arrange a seamless collection process for your vehicle. For added convenience, we offer a delivery option at an additional cost. Terms and conditions apply.
   

Our process is designed to be straightforward, eliminating the stress typically associated with car accidents.

Guaranteed Quality Repairs:

Our accident repair services ensure that any work carried out on your vehicle meets manufacturer standards, preserving its originality and warranty.

Personalised Support:

You will be assigned a dedicated team member who will be your point of contact throughout, fostering a personal connection and ensuring smooth communication.

Your Right to Choose:

Remember, if the accident was not your fault, you have the legal right to choose your repairer. Don’t compromise on quality because of your insurer’s preferences.

Contact us first at our 24-hour hotline: 0121 236 2394, or fill out our enquiry form, and a team member will get in touch with you.

*Note: The like-for-like vehicle offer is contingent on the accident not being your fault and subject to availability of vehicle.