VEHICLE DAMAGE ASSESSOR

Join Our Team as a Vehicle Damage Assessor - At Individual Specialist Cars (ISC), we take immense pride in delivering exceptional customer service and meticulous attention to detail when repairing our clients' vehicles. We are excited to offer a fantastic opportunity for qualified Vehicle Damage Assessors to become part of our dedicated team. If you share our passion for excellence and have the expertise to assess and manage repairs to the highest standards, we would love to hear from you.


Apply now to take the next step in your career with ISC.


POSITION OVERVIEW


Responsibilities Include:

  • Working with Prestige Vehicles, Supercars, Electric & Hybrid Vehicles
  • You must have previous experience working as a Vehicle Damage Assessor within a busy Bodyshop
  • The successful candidate will be assessing damaged vehicles and providing estimates in line with correct researched methods of repair using Audatex & the EMACS Bodyshop System, In order to carry out accurate estimates in line with work provider guidelines, ensuring that a consistent and effective service is delivered to our internal and external customers and work providers with confidence.
  • Candidate will be responsible for liaising with customers and insurance companies face to face to explain repairs to be carried out using knowledge gained from method research.
  • Candidates will also be responsible for ensuring all estimates compiled are done so by using manufacture methodology. To ensure vehicle is repaired back to manufacturer standards
  • To ensure any supplementary work is submitted and authorised by authorising party.
  • Once authority is received, you are to liaise with the workshop departments to produce job card and method pack to commence repairs.
  • Ensuring customer satisfaction is achieved at all times
  • Individual Specialist Cars is a Manufacturer Approved Accident Repair Centre & Bodyshop and you will be working in our state of the art premises with ongoing training provided to manufacturer standards.
  • Knowledge and ability to work with Computer based systems such as EMACS & AUDATEX
  • Must be able to demonstrate a sound up-to-date knowledge of the vehicle repair industry with a desire to continually learn ew techniques and processes, ongoing training is provided as required by the Company
  • Knowledge and understanding of electric vehicles and ultra-high strength steels and repair methods
  • Plan your workload effectively to ensure vehicle are ready to agreed timescales


CANDIDATE PROFILE


Experience and Skills:

  • You will be required to liaise with customers and insurance engineers communicating in a polite and professional manner at all levels, with a smart appearance and a keen eye for detail.
  • Be a strong team player with self-motivation, also be able to work on your own initiative with minimal supervision
  • Attention to detail and excellent communication and IT skills.
  • The pride and attention to detail to complete each job to the very best of your ability and manufacture standards, continue to work to high standards with customer satisfaction in mind at all times.
  • Plan your workload effectively to ensure vehicle estimates are ready to agreed timescales.
  • We work as a Team, therefore the successful candidate must have the ability to work as part of a Team and have a flexible approach to the job role and the needs of the business, an honest and diligent approach to work is required with the ability to meet deadlines without compromising quality of work with discretion at all times.


Qualifications:

  • The candidate must have at least 3 years working within the Automotive Repair Industry in a Vehicle Damage Assessor role (this is essential)
  • Up to date Audatex Certification
  • A.T.A. Certified
  • Must have a full UK Driving Licence


Working Hours:

Monday to Friday: 08:00 am - 06.00 pm

Saturday: 08:00 am - 12:00 pm (on a rotational basis)


Salary: Competitive; to be discussed during the interview.

Location: Birmingham or Solihull (dependant on requirement)

Position Type: Full-Time - Office Based

Training: Comprehensive training will be provided as needed for the role (subject to terms and conditions).


Benefits Include:

Company Pension | Bonus Scheme | Flexible Working | Free On-Site Parking | Company Workwear/Uniform | Employee Assistance Programme/WellBeing App | Company Social Events (Subject to terms & conditions).



*** No Agencies, thank you.***

APPLY

Individual Specialist Cars Ltd are an Equal Opportunities Employer. Our commitment is to create a diverse and inclusive workplace where everyone is respected, treated fairly, and given equal opportunities regardless of gender, race, ethnicity, religion, sexual orientation, age, disability, or any other characteristic protected by law. We believe in fostering an environment that values diversity and promotes equality, enabling us to draw from a wide range of talents, experiences, and perspectives.


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